Customer Care Center
MY Customer Satisfaction Survey
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Customer Service Satisfaction Survey
Type of customer
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Customer
Retailer
Customer name/Company
*
How would you rate your overall satisfaction with our service you experienced?
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0
1
2
3
4
5
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7
8
9
10
10 = Very satisfied
Customer can give us more suggestions to maximize our service level in the future
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Yes
No
Convenience and diversified channels for accessing our Service are provided
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0
1
2
3
4
5
6
7
8
9
10
10 = Very satisfied
Customer service staff provides you with polite, courteous and mannerly service
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0
1
2
3
4
5
6
7
8
9
10
10 = Very satisfied
Customer service staff provides you with explicit explanation of every issues in professional manners
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0
1
2
3
4
5
6
7
8
9
10
10 = Very satisfied
Overall service time is acceptable and appropriate
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0
1
2
3
4
5
6
7
8
9
10
10 = Very satisfied
Our service meets your requirements and expectations (accurate, precise, and no any mistakes)
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0
1
2
3
4
5
6
7
8
9
10
10 = Very satisfied
What is ranking of our customer service in your mind compared to other brands you have experienced?
*
Top no. 1 (the best)
Top no. 2
Top no. 3
Top no. 4
Top no. 5
Suggestion / Compliment
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