Customer Care Center
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Product Warranty Policy
Product warranty for 1 year (12 months) from the date of purchase. Along with showing proof of purchase, tax invoice stating the details of the product and purchase date clearly in order to request service in the warranty period including
1. Only products imported and serviced by ASH or an ASH authorized service provider are only guaranteed and ASH will provide check / repair / replacement services at ASH’s sole discretion with free of charge for check / repair / replacement for the defective products within the above warranty period.
2. Products that are defected due to inner parts or electrical components within the product that have problems from manufacturing or from normal use as specified in the quick start guide, technical specification and legal & safety manual attached in the product box.
3.The warranty will automatically start from the date of purchase even if the product may not be used. Including products that are replaced during the warranty period, the warranty period will still be counted according to the first product purchased.
4.The product doesn’t be covered an international warranty. And it is governed by and construed only in accordance with the laws of the country of purchase.
5.The product does not provide home service. Except the customer agrees to pay travelling fee at the rate set by ASH and is still in effect even if the product is still within the warranty period. In the event that the customer sends the repair product, the customer is responsible for the delivery cost to send the product to ASH, and ASH will be responsible for the delivery cost to return the product.
PRODUCT INFORMATION
PRODUCT TYPE
*
Select
Headphone
Speaker
Portable Speaker
HEADPHONE
*
Select
1005964 Motif A.N.C. Black
1005983 Minor III Black
1005773 Major IV Black
1006127 Major IV Brown
4090939 Mode Black&White
4090940 Mode EQ Black&Brass
1005228 Monitor II ANC Black
SPEAKER
*
Select
1006004 Acton III Black
1006075 Acton III Brown
1006005 Acton III Cream
1006010 Stanmore III Black
1006080 Stanmore III Brown
1006011 Stanmore III Cream
1006016 Woburn III Black
1006085 Woburn III Brown
1006017 Woburn III Cream
1001900 Acton II Bluetooth Black
1001901 Acton II Bluetooth White
1001902 Stanmore II Bluetooth Black
1001903 Stanmore II Bluetooth White
1002766 Stanmore II Bluetooth Brown
1001904 Woburn II Bluetooth Black
1002767 Woburn II Bluetooth Brown EU
1005230 Uxbridge Google Black (EU)
1002654 Acton II Voice with Google Assistant Black
1002653 Stanmore II Voice with Google Assistant Black
1002493 Acton II with Amazon Alexa
PORTABLE SPEAKER
*
Select
1006034 Middleton Black and Brass
1006262 Middleton Cream
1006059 Willen Black and Brass
1006294 Willen Cream
1006234 Emberton II Black and Brass
1006237 Emberton II Cream
1001908 Emberton BT Black
1005945 Emberton BT Cream
1005944 Emberton BT Forest
1005696 Emberton BT Black and Brass
1005544 Stockwell II Black and Brass
1001898 Stockwell II Black
1001896 Kilburn II Black
1005923 Kilburn II Black and Brass
1001906 Tufton Black
1005924 Tufton Black and Brass
22 DIGITS SERIAL NO.
*
22 DIGITS SERIAL NO.
*
SERIAL NO. IMAGE
*
Click or drag a file to this area to upload.
>>> Click here to find the serial number
PURCHASE DATE
*
PURCHASED FROM
*
Store
Online
STORE
*
Maximize
ONLINE
*
Other
FILE RECEIPT
*
Click or drag a file to this area to upload.
a copy of your proof of purchase showing the retailer details, date of purchase and product purchased
BOX IMAGE
*
Click or drag a file to this area to upload.
>>> Click here to find box image
REAR IMAGE
*
Click or drag a file to this area to upload.
>>> Click here to find rear image
REGISTRANT
*
Customer
Saler
CUSTOMER INFORMATION
FIRST NAME
*
LAST NAME
*
PHONE NUMBER
*
EMAIL ADDRESS
*
I confirm that I have already read, consented and agreed to ASH Privacy Policy
Yes I agreed
MM Register Marshall
